Managed Services Offered by Now Micro

A True IT Partnership

Now Micro prides itself on being an IT partner, not provider. We understand why your critical business services are important to your daily operations. This is why we spend so much time aligning our technology support with business services. We've built a program that relies on 24 x 7 x 365 network monitoring coupled with an aggressive preventative maintenance component to ensure optimum uptime for your business.

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. We can prevent many network failures from every happening. By combining regular maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

A regularly maintained network means fewer failures, resulting in higher productivity and savings on support costs. At the same time, your exposure to security risks reduces dramatically and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network.

Program Features

24 x 7 Customer Support allows users unlimited access to helpdesk resources and service support through the call center, email or instant chat.

Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.

Email Performance Monitoring of every device and system connected to your email services. We are constantly aware of the user email experience.

24 x 7 Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably.

Firewall Management continually manages the operation an effectiveness of your corporate firewall, which needs thorough attention to keep your business secure.

Security Policies and Configurations uses properly designed and implemented security and user policies to ensure your network is secured from the inside out. We report any infractions that occur.

Email Content Filtering proactively blocks SPAM email, reducing the amount of time your employees spend reading and deleting unwanted and unsolicited email.

A la Carte Services

Your technology needs to be as flexible as your business, so we developed our A la Carte IT support program, allowing you to customize your support and service needs.

Contact Us

For more information about our managed services, contact Now Micro today at 800-641-3210 or e-mail sales@nowmicro.com